Dial Up Access Notes 
These notes are intended to provide basic information only and are
based on my limited experience. I am in no way an expert on any of this
stuff and so there may be better ways to tackle many of the
problems/steps involved. The following notes are based on experience
with an IBM compatible PC running Windows 3.1 hence some of the software etc discussed will
not be relevant to MAC or Windows95 users. However the basic principles will
probably be similar.
What is Dial Up or Remote Access? Why
Would I want it? What do I need before I can use Dial
Up Access? How do I set it up and get
it to work? Other Local Sources of Basic Dial Up Information
What is Dial Up or Remote Access?
Dial up access allows you to link your home computer or laptop/notebook into
the Departmental & University network via a telephone line. A modem is
used to make this link with a simple local telephone call and then your
computer can use many of the programs that you would normally use on
your office/lab machine that require the network eg. read your mail using Eudora.
Why Would I Want it?
The main reasons for wanting Dial Up Access are that you can:-
- Check, read & send email from home using the software that you would
normally use, such as Eudora .
- Use web browsers such as Netscape and Mosaic (Note:
Currently access is restricted to pages within the UWA network only,
severely limiting the usefulness of these programmes through Dial Up.
Further discussion on restricted access & alternatives can be found
here )
- Read News using viewers such as WinVN
- Transfer files between your home computer & your network area using
packages such as WS-FTP . (Potentially useful for people
writing web pages at home. You can put your stuff straight up onto the
network without having to come in & use your departmental machine etc.)
What do I need before I can use dial up access?
The following sections provide a brief outline of the basic items of
hardware, software and account required. Each section also links to
a more detailed discussion, including "How to" notes and links to
locally archived software you may need.
Hardware
There are three items you need for Dial Up Access:-
Account
- You will need to apply for a Dial Up Account with UCS (University
Computing Services). UCS provides the "gateway" to the Psych
Department machines. You cannot directly dial up our servers (eg.
Freud). How do I apply?
- You will want a SLIP/PPP account to run Windows software such as Eudora .
The Department currently only allows Restricted Access SLIP/PPP
accounts. What is SLIP/PPP?
- Restricted Access SLIP - any alternatives?
- UWA Graduates Society is now offering full access at reasonable rates.
Software
- Windows 3.1 or better/later if you are using an IBM clone.
- WinTrumpet - or some software that coordinates the transfer of
information between the servers, your modem & your computer. The
essential requirement is a winsock.dll file. (Note: If you have Windows95 I believe
this kind of software is already included so you will not need to bother
with Trumpet or the like)
- Mail Reader (eg. Eudora ), Web Browser (eg. Netscape
), News Viewer (eg. WinVN ), FTP software (eg. WS-FTP
) etc. You can download these from our local archive. Here are some
quick links & notes.
Other Local Sources of Dial Up Information
Below are links to other UWA sites that provide info on Dial Up Access
and Using SLIP/PPP
The minimum requirements will depend on what software you want to run.
Probably you want at the very least a 386 with 4 mB of RAM. I am using
a 486 DX4 with 12 meg.
Modems allow your computer to communicate with other computers via a
telephone line. They come in several forms. The most common is a little box,
usually with blinking lights,
which connects to your computer & telephone. It is now becoming more common to have a modem
that may be part of an internal card in your computer (usually as part of some
communications/office answering system package). Your phone connects
directly to the computer. Credit card style slot in modems are also
available for laptop/notebook computers.
Modems vary in the speed at
which they transfer information. Generally, the faster the better.
You'll probably want at least a 14.4k (14.4 kB per second transfer or "baud" rate)
modem (that's what I have) though
28.8k seem to be all the rage now. If you are buying a new modem it is
unlikely to be anything slower than a 14.4 k.
Modems can be relatively inexpensive, depending what you want. Most new ones will also allow
your computer to send & receive faxes.
Your modem should come with instructions. Generally the default
settings should not need to be altered unless you want to do something
fancy.
Your modem plugs into your telephone & your computer. When you are connected via your modem
you obviously cannot use the phone ie. you can't ring out and no one can
ring in. Your computer communicates with the University modems with a
series of tones & sounds similar to a fax machine. In theory it doesn't
matter what kind of telephone you have. However, I couldn't get my
modem to work with a standard rental Telecom (oops sorry, Telstra)
phone. However, I doubt that this is a common problem.
- You will need to apply for a Dial Up Account to University Computing Services
by emailing UCS Help support@ucs.uwa.edu.au or calling the UCS Help Desk
on extension x2606. The person currently handling Dial Up Account requests is Gaye Harvey.
- She will send you an application form to be completed and returned.There are several
options you must select on the form.
- Firstly, you will most likely want SLIP/PPP access and since the Department will only
allow Restricted SLIP/PPP access you must select this option.
- You will
need to enter a user name (it is recommended that you use the same login
name you have on Freud) and a forwarding address (your email address at
freud eg. linda@psy.uwa.edu.au).
- There are several other boxes to tick etc
depending what information you would like to receive. Obviously it is
recommended that you tick all of the relevant boxes.
- You will then need to get the form signed by
an authorised person, for the Psychology Department it is Doug Robb.
- Once your form has been processed you will be notified the details
of your account by UCS by which ever method you indicated on your form
(email, internal mail etc). They will provide you with basic
information on how to use dial up, including the phone numbers to ring,
certain settings for your software. (Note: UCS do not currently
provide support for SLIP/PPP access and direct you to Student Support
Services for help. Hopefully my notes on setting up will be enough to
get you started.)
- UCS will also send you a password for your dial up
account. ( Note: This will be different to your password for
Freud.) They provide instructions on how to change this to something
you can remember & provide notes & instructions on choosing a secure
password.
- What are SLIP & PPP?
-
SLIP (Serial Line Internet Protocol) and PPP
(Point-to-Point Protocol) provide a way for you to avoid having to
having to work in a UNIX environment. You can use much nicer &
friendlier software for reading mail, news etc and you can use web
browsers such as Netscape. You don't need to know much about
them to use them. Basically, when you log in to your dial up account
you enter either SLIP or PPP and then you can pretty much forget about
it and run your usual software. (Or, if you run a script through Trumpet then you won't even have to do that!)
-
SLIP & PPP are two versions of the same thing. You can choose to use
either. SLIP appears to be more common and perhaps better supported.
there are rumours that PPP may be faster under some circumstances. I
have used both & PPP seemed faster but I really haven't checked it out.
I generally use PPP.
-
For more information about SLIP/PPP you may like to check out the
following local links
The Psychology Department currently allows only restricted SLIP/PPP
access to users through Dial Up. Restricted Access means you can't really
"surf the net" using your dial up account. You can receive your email etc
but when using Netscape etc you won't be able to access
pages/links outside of the UWA network. (At least that is my
understanding & experience thus far).
However, the UWA
Graduates Society (Slow link) has recently announced (Uniview)
that it is
providing full internet access for $12-$15 per month (depending on
whether you are a member or not) for UWA graduates & members of the
UWA Graduates Society (I think anyone with a degree can join). My impression
is that access is
through UCS using the same lines etc as for a departmental dial up
account. The main difference being you will have
unrestricted web access. The fee is low compared to most commercial
internet providers. However, you should also note that the system is
pretty much unsupported. For more information email Meredith Chesterton at uwaga@cyllene.uwa.edu.au.
You may also consider
getting an account through a commerical internet
provider. You could get such an account in addition to your UCS dial up
account & perhaps use it exclusively for web browsing while reading your
mail etc through your uni account. This would save having mutliple
email addresses to check etc. Links to
a list of local commerical internet providers.
A cursory glance at the providers around suggested quite a
surprisingly wide variation in fees, how you are charged etc. Some
basic things to keep in mind when checking out providers are:-
- Given the slowness of modem links, you will probably be better off
being charged by the volume you download rather than by time.
- Providers vary on the maximum time you can be connected. Some have
tight restrictions (eg. a certain number of hours per week etc) some
don't. Think about what would suit you.
- Try & find out how many lines a provider has. Hundreds of users all
trying to connect on 3 lines at once makes for a very frustrating experience.
- Try & get some idea of the support provided. Check out the support
pages etc, perhaps email the support person with a query of some sort.
- Checking out the pages of users & staff will give you some idea of
what the people running & using the business are like as far as
professionalism, interests etc.
- Some of these outfits are geared toward commercial organisations
others are geared toward personal users. Astronomical fees tend to be
an indication of a slant toward the former...
- This may be incredibly obvious but, you want a crowd who you can
dial up on a local number. You'd be suprised how those STD time charges
can stack up :-)
If you are using an IBM clone you will obviously need Windows to run
Windows software. You can use dial up access without having Windows but
it means you will have to use the UNIX shell to read mail etc. Under
these circumstances you would not require SLIP/PPP access.
Trumpet Winsock is software that allows you to connect
easily to your dial up account and run SLIP/PPP. I guess it performs
some of the functions that PCNFS performs on our networked departmental
machines. Basically you can write a small script for
Trumpet to run and it will dial up the UCS modems, log in for
you, and set SLIP/PPP running without you having to do anything. It
then runs in the background and you don't have to think about it until
you are ready to log off.
- Details about how to configure Trumpet
& use it can be found on the "How do I set it up?" page under Using Trumpet
- There are several versions of Trumpet around. Here are
three versions you can choose from
The software you choose will depend on what you want to do and what you
are used to. Most software you will need can be found in our
local software archive. Notes on installing
these packages are beyond the scope of this page however installation is
usually straightforward. Most come in either self-extracting archives or
zipped archives & usually include a setup program. You can either copy
these packages onto floppies and transfer them to you home machine that
way or you can transfer them from the network using FTP once you have
the your basic Dial Up account working. Here are links to the most
common software.
Last updated 24/01/96
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